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Archived Messages

 

Job Opening: Specialist, Family and K-12 Audiences at Hammer Museum

June 14th 2019

Hi all,   The Hammer Museum is looking for a specialist for family and K-12 audiences, reporting to me. Join an incredible team at a progressive institution with UCLA benefits. Salary range for the UCLA classification for the position is listed on the UCLA Career Opportunities website; however, realistically, the salary is at the lower end of the posted range.   Below is a summary of the position. * * *SPECIALIST, FAMILY AND K-12 AUDIENCES*   The Specialist for Family & K-12 Audiences dev ...Continue Reading

Kress Interpretive Fellow position available

June 12th 2019

Hello! The Museum of Fine Arts, Houston is seeking a Kress Interpretive Fellow, full job description here: https://www.mfah.org/downloads/7312b6ad-9b87-e911-80f9-005056bbc3d7/view   The Kress Interpretive Fellow will work collaboratively with staff in Learning and Interpretation, Curatorial, and Conservation to help create interpretive connections within the Museum of Fine Arts, Houston’s permanent collections: connecting audiences to pre-modern European art; connecting pre-modern European art to arts of the Is ...Continue Reading

RE: Docent Transitions

June 12th 2019

Hi Candie, We have a robust docent program (120-130 active docents) with its own council, annual tour quotas, 8-month training program, and docent categories. This program was created in 1987 so it also has some older participants and those who struggle with change. For docents who no longer tour and typically just attend meetings, we have a Retired Docent category. They are still required to pay our annual $20 Docent/Volunteer membership however are no longer actively leading tours. The benefits include a 10% di ...Continue Reading

Re: Docent Transitions

June 11th 2019

Ahh docents and change. A question as old as time (or at least as old as the volunteer docent system, which is actually about 110 years old). Change is hard, especially for volunteers - who really can be considered closer to an "audience" than "employees" in my estimation. The paradigm of this kind of free labor in era of  the visitor-centered museum is fraught. But if you don't have the option of paying educators. Here are a couple of ideas that might help. *1. Think in terms of changing ...Continue Reading

RE: Docent Transitions

June 11th 2019

Hi all, Just a note on our process here at the Royal BC Museum, for what it is worth: We started a volunteer program transformation about four years ago. This was initiated by me, but early on I created a working group of volunteers to help shape the transformation. This group was a mix of those interested in change, and those resistant to change. The benefit to this was that the room could work it out, and I was facilitating the discussion, and moving the ball forward when needed. We did the hard work toward co ...Continue Reading

RE: Docent Transitions

June 11th 2019

There have been a lot of good points raised here so far.  I agree with what’s been shared so far. For the most part, I think docents are less concerned with things changing and more afraid about how changes will affect their sense of self and belonging at the museum.  The last thing a docent wants is for someone to tell them that they’re irrelevant or over the hill, and sometimes we make changes that suggest that (even if we don’t explicitly say something like that to them.)  To Jill’s point, use the ...Continue Reading

Re: Docent Transitions

June 11th 2019

Great tips and suggestions all! I should note that I have been with this group a bit over 2 years now, so the change is/has been slow and gradual. Lots of great insights to consider. I love this list serve! *From:* [email protected] <[email protected]> on behalf of Pamela Reister [email protected] [talk at museum-ed.org] <[email protected]> *Sent:* Tuesday, June 11, 2019 12:35:42 PM *To:* talk at museum-ed.org *Subject:* Re: [talk] Docent Transitions As Sean said, so much could be said.  Als ...Continue Reading

Re: Docent Transitions

June 11th 2019

As Sean said, so much could be said. Also, make changes gradually to avoid mutiny.Candie, you specifically asked about seasonal docents. Our bread and butter docent program is for K-12 schools  so there is a natural slow down in the summer and we don't have meetings then. Recently we have added programs for university bridge programs, however, and we have a dedicated group of docents who want to tour these high school students who need some extra prep for university. Most of our docents would fall into y ...Continue Reading

RE: Docent Transitions

June 11th 2019

So much I could say, and I’m sure you’ll get a lot of pointers from folks, but for now I’ll keep it simple and perhaps follow up with more later. The key: Don’t try to change too much too fast. If you slowly turn the boat over a year or two, the passengers won’t notice. If you make a sharp turn right away, as I think many people in our shoes attempt, you get Docents forcing brand-new, dynamic, qualified presidents to resign. Sean Mobley | Volunteer Coordinator The Museum of Flight 9404 East Marginal Way S Seat ...Continue Reading

Re: Docent Transitions

June 11th 2019

Oh, the ever-present docent predicament. They’re so wonderful, and so necessary, but some can be very resistant to change. I remember dealing with some docents who were so angry over really necessary changes that they forced a brand-new, dynamic, and qualified president to resign.One tactic I’ve successfully used is to co-opt them as experts. Flattery gets you everywhere, especially with volunteers who often feel unappreciated and so assert power wherever they can. One way to do this is to hold a meeting-including ...Continue Reading

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