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Monday, 08 September 2008  
Developing Effective Family Guides Print E-mail
Article Index
Developing Effective Family Guides
Notes from 11 Museum Education Colleagues
Helpful Resources
Tips for Label Writers
Writing Family Guides: A Checklist
 
For more information, please contact Lisa Levinson in the Denver Art Museum Publications Department, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Write for people who are reading on their feet.
  • Be brief.
  • 50–70 words for object labels, 150 words or less for section labels
  • To increase readability:
  • Chunk into short paragraphs.Use bullets.
  • Bold or underline main ideas.
  • Repeat yourself.
  • Write at a 6- to 8th-grade reading level.
Use lively language.
  • Avoid abstractions.
  • Get specific.
  • Use figures of speech.
  • Write like people talk.
  • Seek out and destroy passive constructions.
  • Think twice before using forms of the verb “to be” (is, are, was, or were).
  • Use quotes.

Anticipate roadblocks.
  • Answer obvious questions.
  • Address misconceptions.
  • Deal with negative reactions.
 
Lend them your spark.
  • Let them in on the human interest stories.
  • Surprise!
  • Have a sense of humor.
  • Share those fascinating facts.

Do more than tell facts.
  • Start with what’s visible.
  • Ask yourself, “Will this info help the visitor get more out of what’s on view?”
  • Instead of asking “What do visitors need to know,” try “What kind of experience will visitors get from this label?”
  • Try to get ‘em to stop and look closely.
  • Base your labels on observations.
  • Guide, but leave room for discovery.
  • Teach skills or share information that visitors can practice on their own.
  • Awaken curiosity.
  • Provoke controversy, encourage discussion, stimulate independent thought.

Don’t
  • Don’t write labels that build off each other.
  • Don’t use specialized terms without defining them.
  • Don’t tell your visitors what they think.
  • Don’t make value judgments.
  • Don’t refer to things that aren’t on display.
  • Don’t describe what visitors can see for themselves.
  • Don’t write to hear yourself write.
  • Don’t write for your colleagues.
  • Don’t ask questions without answers.

Some things to ask yourself when you’re reviewing a label.
  • Is it clear?
  • Is it concise? Does every word and every sentence contribute to the meaning?
  • Is it lively and interesting?
  • Is its tone friendly, or at least not intimidating?
  • Are specialized terms defined or made clear from context?
  • Is this how you would talk about this object to a novice relative or friend?
  • If you had no background in the subject and this were the first label you read in the exhibition, would you understand it?
  • Does this label answer the basic questions a visitor might have about the object?
  • Will this information help the visitor look more closely at the object or get more out of it?
  • Does the information start with what’s visible and move on to less tangible facts?
  • Would this label provoke discussion? Awaken curiosity? Inspire?
  • Does the label feel relevant—connected to the world outside your institution?
  • Does the label encourage independent thought?
Last Updated ( Tuesday, 12 February 2008 )